Returns & Refunds

1. Our 7-Day Return Policy

At 7DaysBeauty, we want you to love your jewelry. If you are not entirely satisfied with your purchase, we offer a hassle-free return and exchange policy. You have 7 days from the date of delivery to request a return or exchange for eligible items.

2. Eligibility for Returns

To be eligible for a return or exchange, your item must meet the following conditions:

• The item must be unused, unworn, and in the exact same condition that you received it.
• It must be in the original packaging, with all tags, warranty cards, and accessories intact.
• You must have the receipt or proof of purchase.

Note for Earrings: For strict hygiene and safety reasons, pierced earrings and earring sets cannot be returned or exchanged unless they arrive damaged or defective.

3. Damaged, Defective, or Incorrect Items

We perform strict quality checks before shipping. However, if your jewelry arrives damaged, defective, or if you received the wrong item, please notify us within 48 hours of delivery.

• Unboxing Video: We highly recommend taking a clear unboxing video when you open your package. This helps us process claims for transit damage much faster.
• Send the video/photos along with your order number to our email or WhatsApp support. Once verified, we will arrange for a free replacement or a full refund.

4. How to Initiate a Return

To start a return, please follow these simple steps:

1. Contact our support team at contact@7daysbeauty.com or WhatsApp us at +91 98262 91222. Provide your order number and the reason for the return.
2. Once your return is approved, we will provide you with instructions and a return shipping address.
3. Pack the jewelry securely in its original box to prevent damage during transit.

Please note: Customers may be responsible for return shipping costs for non-defective items. Shipping costs are non-refundable.

5. The Refund Process

Once your return is received and inspected by our quality check team, we will notify you of the approval or rejection of your refund.

• Prepaid Orders: If approved, your refund will be processed and automatically applied to your original method of payment (credit card, UPI, bank account) within 5 to 7 business days.
• Cash on Delivery (COD) Orders: Refunds for COD orders will be processed via bank transfer or UPI. Our team will request your bank details once the return is approved.

6. Order Cancellations

You can cancel your order completely free of charge before it has been dispatched. Once the order has been handed over to our courier partner, it cannot be cancelled, but you may initiate a standard return once the item is delivered to you.

7. Contact Us

If you have any questions regarding your specific order, returns, or our refund process, our team is always ready to assist you: